bigchaindb/docs/server/source/simple-deployment-template/troubleshooting.md

Troubleshooting

General Tips

• Check the BigchainDB, Tendermint and MongoDB logs.
• Try Googling the error message.

Resolving Tendermint Connectivity Problems

To check which nodes your node is connected to (via Tendermint protocols), do:

# if you don't have jq installed, then install it
sudo apt install jq
# then do
curl -s localhost:26657/net_info | jq ".result.peers[].node_info | {id, listen_addr, moniker}"

Note: Tendermint has other endpoints besides /net_info: see the Tendermint RPC docs.

If you're running your network inside a private network, e.g. with IP addresses of the form 192.168.x.y, then you may have to change the following setting in config.toml:

addr_book_strict = false

Other Problems

If you're stuck, maybe file a new issue on GitHub. If your problem occurs often enough, we'll write about it here.