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009cbe4e11
* Copy-edited the log rotation page (docs) * Fix and add some hyperlinks re/ logging. * Add back the section/link to log-rotation.html * Correct the location of BigchainDB logs. Omit mention of bigchaindb-benchmark.log * Revive notes re BigchainDB Server log rotation
33 lines
1.2 KiB
Markdown
33 lines
1.2 KiB
Markdown
# Troubleshooting
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## General Tips
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- Check the BigchainDB, Tendermint and MongoDB logs.
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For help with that, see the page about [Logging and Log Rotation](../appendices/log-rotation.html).
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- Try Googling the error message.
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## Resolving Tendermint Connectivity Problems
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To check which nodes your node is connected to (via Tendermint protocols), do:
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```text
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# if you don't have jq installed, then install it
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sudo apt install jq
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# then do
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curl -s localhost:26657/net_info | jq ".result.peers[].node_info | {id, listen_addr, moniker}"
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```
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Note: Tendermint has other endpoints besides `/net_info`: see [the Tendermint RPC docs](https://tendermint.github.io/slate/?shell#introduction).
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If you're running your network inside a [private network](https://en.wikipedia.org/wiki/Private_network), e.g. with IP addresses of the form 192.168.x.y, then you may have to change the following setting in `config.toml`:
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```text
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addr_book_strict = false
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```
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## Other Problems
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See the [Tendermint tips in the vrde/notes repository](https://github.com/vrde/notes/tree/master/tendermint).
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If you're stuck, maybe [file a new issue on GitHub](https://github.com/bigchaindb/bigchaindb/issues/new). If your problem occurs often enough, we'll write about it here.
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