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114 lines
5.3 KiB
Markdown
114 lines
5.3 KiB
Markdown
---
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title: FAQ
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category: overview
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description: Explore frequently asked questions about pockethost.io, a
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nonprofit, one-click hosting and deployment service for PocketBase projects.
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Discover how PocketHost ensures stability, security, and offers a free tier,
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including resources like FAQs on data backup, migration, pricing, usage
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restrictions and more for both hobbyists and
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---
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## About
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### What is pockethost.io?
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https://pockethost.io is a nonprofit hosting service powered by the PocketHost open source project. Also created and run by `benallfree`.
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[PocketHost](https://github.com/benallfree/pockethost) is an open source project licensed under the MIT open source license. It was created and is headed by [benallfree](https://github.com/benallfree). He made PocketHost to host his personal and client projects, so it was easy to provision a new PocketBase instance without having to set up any servers.
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The goal of the project is to create a Firebase/Supabase style experience where you can create an account and instantly provision a new PocketBase instance for yourself.
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PocketHost also supports related services such as backup, restore, SFTP access, static hosting, and Deno cloud workers.
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Hopefully, PocketHost provides a turnkey solution for creating and deploying small and medium-sized PocketBase projects quickly and with zero setup.
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### What are the long-term plans?
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PocketHost was created as a service to the PocketBase community because we love the sovereignty principle of PocketBase, but also don’t always want to self host.
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The features and priorities in development are balanced between `benallfree`'s personal needs and things requested by the community.
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PocketHost has a 10-year endowment to offer a free tier of hosting for hobby projects and low to mid-volume projects.
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We are experimenting with a paid tier for power users. Other options for future revenue include professional services such as enterprise setups, customization, and priority support.
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You are invited to enjoy pockethost.io with the understanding that you can always export your instance data and self host if things ever change.
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## Data, Privacy, and Security
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### How stable is it?
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pockethost.io and the underlying PocketHost project are very stable. Outages are documented in [the PocketHost discussion area](https://github.com/benallfree/pockethost/discussions/223).
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### How often does my data get backed up?
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Every day by us. Any time by you, via FTP.
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### Is my data safe and secure?
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Your data is as safe on pockethost.io as it is on your own server. Probably safer, because the infrastructure is tested and stressed a lot daily.
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The only way to access the pockethost.io infrastructure is via SSH with RSA-2048 encryption.
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Your data on the volume is NOT encrypted at an operating system level (see [#143](https://github.com/benallfree/pockethost/issues/143) for discussion), but the VPS itself is of course encrypted by Digital Ocean.
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You can also back up and download all your data at any time. Access your own data via SFTP using your pockethost.io account login.
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### Can I import data into PocketHost?
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Yes, [via FTP](/docs/usage/ftp/).
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### How do I migrate away from PocketHost and host PocketBase on my own?
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Use the FTP feature to transfer all your data.
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## Pricing, Limits, and Usage Restrictions
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### How much does the PocketHost service cost?
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The PocketHost service is free until we reach v1.0.
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At that point, we will likely introduce a paid tier while keeping a generous free tier.
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### What is the pockethost.io free tier and restrictions?
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pockethost.io offers a free tier to everyone. The free tier includes:
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- Unlimited bandwidth
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- Unlimited storage
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- 1 project
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- Connect to your instance from `your-instance.pockethost.io`
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### What paid plans are there?
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pockethost.io offers a one-size-fits-all paid plan. The paid plan includes:
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- Unlimited bandwidth
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- Unlimited storage
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- Unlimited projects
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- Priority support
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### Are we allowed to have multiple projects running on Pockethost? How many instances can I create?
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YES! That is exactly the point of PocketHost. Provision as many PocketBase instances as you desire.
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Our free tier is limited to 1 project, while the paid tier allows unlimited projects.
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## PocketBase
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### How does outgoing email work?
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For now, you have to set up your own outgoing email (SES recommended). [#24](https://github.com/benallfree/pockethost/issues/24) is tracking our long-term plan for supporting outgoing SMTP with zero configuration. See [#154](https://github.com/benallfree/pockethost/discussions/154) for more discussion.
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### How does S3 storage work?
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PocketHost doesn't do anything special for S3. If you want to use S3 for your instance, you can set it up just as you would with a normal PocketBase setup. That said, you probably don't need to because our infrastructure already hosts your static assets efficiently.
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Depending on user demand, PocketHost may even push static assets out to a CDN automatically. We will probably support this at some point.
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### What versions of PocketBase do you support, and how do I upgrade?
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All of them. Any time a new version comes out, our systems pick it up automatically.
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Your instance is automatically upgraded with patch releases, but is locked to minor releases. Please contact us if you wish to upgrade to a different minor or major release.
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