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116 lines
5.4 KiB
Markdown
116 lines
5.4 KiB
Markdown
---
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title: FAQ
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category: overview
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date: 2023-12-02
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description: Explore frequently asked questions about pockethost.io, one-click hosting and deployment service for PocketBase projects.
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---
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## About
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### What is PocketHost?
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[PocketHost](https://github.com/benallfree/pockethost) is an open source multitenant PocketBase server. The project is licensed under the MIT open source license. It was created and is maintained by [benallfree](https://github.com/benallfree) and a community of contributors. Ben made PocketHost to host his personal and client projects without having to set up hosting every time.
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The goal of the project is to create a Firebase/Supabase style experience where users can instantly provision a new PocketBase instance.
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PocketHost also supports related services such as backup, restore, SFTP access, static file hosting, and nodejs cloud workers.
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PocketHost aims to provide a turnkey solution for creating and deploying small and medium-sized PocketBase projects quickly and with zero setup.
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### What is pockethost.io?
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https://pockethost.io is the flagship hosting service powered by the PocketHost open source project. Also created and maintained by [benallfree](https://github.com/benallfree).
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### What are the long-term plans?
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PocketHost was created as a service to the PocketBase community because we love the sovereignty principle of PocketBase, but also don’t always want to self host.
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The features and priorities in development are driven by personal needs and everyone is encouraged to engage in the conversation and contirbute code if possible.
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PocketHost has a 10-year endowment to offer a free tier of hosting for hobby projects and low to mid-volume projects.
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We are experimenting with a paid tier for power users. Other options for future revenue include professional services such as enterprise setups, customization, and priority support.
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You are invited to enjoy pockethost.io with the understanding that you can always export your instance data and self host if things ever change.
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## Data, Privacy, and Security
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### How stable is it?
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pockethost.io and the underlying PocketHost project are very stable with over 99.9% uptime. Outages are documented in [the system health megathread](https://discord.com/channels/1128192380500193370/1179852349011939439).
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### How often does my data get backed up?
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Every day by us. Any time by you, via FTP.
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### Is my data safe and secure?
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Your data is as safe on pockethost.io as it is on your own server. Probably safer, because the infrastructure is tested and stressed a lot daily.
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The only way to access the pockethost.io infrastructure is via SSH with RSA-2048 encryption.
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Your data on the volume is NOT encrypted at an operating system level (see [#143](https://github.com/benallfree/pockethost/issues/143) for discussion), but the VPS itself is of course encrypted by Digital Ocean.
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You can also back up and download all your data at any time. Access your own data via SFTP using your pockethost.io account login.
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### Can I import data into PocketHost?
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Yes, [via FTP](/docs/usage/ftp/).
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### How do I migrate away from PocketHost and host PocketBase on my own?
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Use the FTP feature to transfer all your data.
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## Pricing, Limits, and Usage Restrictions
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### How much does the service cost?
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The PocketHost service has a free forever tier.
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We are experimenting with paid tiers for power users.
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### What is the pockethost.io free tier and restrictions?
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pockethost.io offers a free tier to everyone. The free tier includes:
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- Unlimited (fair use) CPU, bandwidth, and storage
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- 1 project
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- Connect to your instance from `your-instance.pockethost.io`
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Please note, reality is limited by fair use. In practice, 99.9% of projects fall within our fair use ethos. If your project exceeds fair use of resources, we'll have a conversation about moving you to a more suitable plan and infrastructure.
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### What paid plans are there?
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pockethost.io offers a one-size-fits-all paid plan. The paid plan includes:
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- Unlimited bandwidth, storage, CPU
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- Unlimited projects
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- Priority support
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- Other premium features as they come
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### Are we allowed to have multiple projects running on Pockethost? How many instances can I create?
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YES! That is exactly the point of PocketHost. Provision as many PocketBase instances as you desire.
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Our free tier is limited to 1 project, while the paid tier allows unlimited projects.
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## PocketBase
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### How does outgoing email work?
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You have to set up your own outgoing email (SES recommended). [#24](https://github.com/benallfree/pockethost/issues/24) is tracking our long-term plan for supporting outgoing SMTP with zero configuration. See [#154](https://github.com/benallfree/pockethost/discussions/154) for more discussion.
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### How does S3 storage work?
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Set up S3 just as you would with a stand-alone PocketBase setup. However, you probably don't need to because our infrastructure already hosts your static assets efficiently.
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### What versions of PocketBase do you support, and how do I upgrade?
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All of them. Any time a new version comes out, our systems pick it up automatically.
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Your instance is automatically upgraded with patch releases, but is locked to prevent upgrading across major boundaries. Please contact us if you wish to upgrade to a different minor or major release.
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### Can I host custom PocketBase binaries or a custom nodejs backend?
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Custom backend code is supported through pb_hooks only. Custom PocketBase binaries and custom nodejs backends are being developed.
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